CCR-Plum-Creek-2020.pdf2020
This report is designed to
inform you about your
drinking water quality. Our
goal is to provide a safe and
dependable supply of drink-
ing water. We want you to
understand the efforts we
make to protect your water
supply. The quality of your
drinking water must meet
state and federal require-
ments administered by the
Virginia Department of
Health (VDH).
The Montgomery County
Public Service Authority
(PSA) operates nine
individual public water miles
systems in the unincorpo-
rated areas of the County.
Combined, these systems
consist of almost 100 miles
of water mains, four wells,
16 water tanks, 22 pumps,
24 pressure reducing
valves, seven connections
to the NRV Regional Water
Authority, and two con-
nections to the City of
Radford, Approximately
25.5 million gallons of
water are distributed by the
PSA monthly.
If you have questions
about this report, please
contact:
on the second floor in the
Montgomery County
Government Center, 755
Roanoke Street in
Christiansburg.
Our goal is to provide a
safe and dependable
supply of drinking
water. We want you to
understand the efforts
we make to protect
your water supply.
Don Todora
PSA Operations Specialist
(540) 381-1997
For additional information
about any aspect of your
drinking water or to learn
how to participate in
decisions that may affect
the quality of your drinking
water, please contact:
Chuck Campbell
PSA Director
(540) 381-1997
PSA board meetings are
held at 7:00 p.m. on the first
Monday of each month in
the multipurpose room #
Introduction
This and other important information are available on the PSA website: MontVA.com/psa
Consumer Confidence Report
Plum Creek PWSID 1121570
Montgomery County
Public Service Authority
Water Systems
THE MONTGOMERY COUNTY PUBLIC SERVICE
AUTHORITY IS PLEASED TO REPORT THAT YOUR
DRINKING WATER IS SAFE AND MEETS OR
EXCEEDS ALL VIRGINIA DEPARTMENT OF
HEALTH AND UNITED STATES ENVIRONMENTAL
PROTECTION AGENCY STANDARDS
ZERO SAMPLING VIOLATIONS IN 2020
ZERO REPOTING VIOLATIONS IN 2020
100% VDH &USEPA COMPLIANT IN 2020
The sources of drinking water (both
tap water and bottled water) include
rivers, lakes, streams, ponds, reser-
voirs, springs, and wells. As water
travels over the surface of the land or
through the ground, it dissolves natu-
rally occurring minerals and, in some
cases, radioactive material, and can
pick up substances resulting from the
presence of animals or from human
activity. Contaminants that may be
present in source water include: (i)
microbial contaminants, such as virus-
es and bacteria, which may come
from sewage treatment plants, septic
systems, agricultural livestock opera-
tions, and wildlife; (ii) inorganic con-
taminants, such as salts and metals,
which can be naturally occurring or
result from urban storm water runoff,
industrial or domestic wastewater
discharges, oil and gas production,
mining, or farming; (iii) pesticides and
herbicides, which may come from a
variety of sources such as agriculture,
urban storm water runoff, and resi-
dential uses; (iv) organic chemical
contaminants, including synthetic
and volatile organic chemicals, which
are byproducts of industrial processes
and petroleum production, and can
also come from gas stations, urban
storm water runoff, and septic sys-
tems; (v) radioactive contaminants,
which can be naturally occurring or
be the result of oil and gas produc-
tion and mining activities. In order to
ensure that tap water is safe to drink,
EPA prescribes regulations that limit
the amount of certain contaminants
in water provided by public water
systems. FDA regulations establish
limits for contaminants in bottled
water which must provide the same
protection for public health.
Drinking water, including bottled
water, may reasonably be expected
to contain at least small amounts of
some contaminants. The presence of
contaminants does not necessarily
indicate that water poses a health
risk. More information about contami-
nants and potential health effects can
be obtained by calling the Environ-
mental Protection Agency's Safe
Drinking Water Hotline (800-426-
4791).
Some people may be more vulnera-
ble to contaminants in drinking water
than the general population. Immu-
no-compromised persons such as
persons with cancer who are under-
going chemotherapy, persons who
have undergone organ transplants,
people with HIV/AIDS or other im-
mune system disorders, some elderly,
and infants can be particularly at risk
from infections. These people should
seek advice about drinking water
from their health care providers. EPA/
CDC guidelines on appropriate
means to lessen the risk of infection
by Cryptosporidium and other micro-
bial contaminants are available from
the Safe Drinking Water Hotline (800-
426-4791).
General information
Page 2 Consumer Confidence Report
the physical, chemical and biological
contaminants to make the water safe
for drinking. The New River was
determined to be of high susceptibil-
ity to contamination using criteria
developed by the State in its USEPA
approved Source Water Assessment
Program. The assessment report
consists of maps showing the source
water assessment area, an inventory
of known land use activities of con-
cern, and documentation of any
known contamination within the last
five years from the date of the assess-
ment. Treatment plants are operated
to minimize threats associated with
potential contamination of these water
sources.
Treatment of the groundwater
sources at the PSA's wells consist of
the addition of chlorine to disinfect
the water.
Chlorine residuals and turbidities are
checked on a daily basis at the wells
and throughout all the individual
distribution systems. Water storage
tanks are checked at least two times
weekly.
Source water assessments have been
completed for the PSA’s groundwa-
ter supplied systems: Riner and
Woodview. These wells have a high
susceptibility to contamination due
to migration of contaminants with
land use activities of concern, poten-
tial conduits to groundwater and/or
potential sources of contamination in
the assessment areas. There has
been no known contamination of
these sources within the last five
years. Source water assessments are
available to view upon written re-
quest.
The nine water systems operated by
the Public Service Authority include
both surface water and groundwater
sources. Four are supplied by the
NRV Regional Water Authority; Prices
Fork/Merrimac, Belview, Jennelle
Road, Christiansburg to Elliston and
Mudpike Road. Two are supplied by
the City of Radford: Plum Creek and
Bethel. Two are supplied by wells
operated by the PSA: Riner and
Woodview. The New River is the
surface water source supplying the
systems connected to NRV Regional
Water Authority and The City of Rad-
ford. The raw water goes to either
the NRV Regional Water Authority
Treatment Plant or The City of Rad-
ford Water Treatment Plant. Treat-
ment consists of chemical addition,
coagulation, flocculation, settling,
filtration and disinfection. All these
processes work together to remove
Sources and treatment of your drinking water
Page 3
Contaminants in your drinking water are routinely monitored according to Federal and State regulations. The table on the following
page shows the results of our monitoring for the period of January 1 to December 31, 2020 Any contaminants not listed in the table
were not detected in your drinking water.
PSA water is routinely monitored for up to 76 regulated, 48 unregulated, and many non-regulated contaminants. The Virginia De-
partment of Health allows us to monitor for some contaminants less than once per year because the concentrations of these con tami-
nants do not change frequently. Some of our data presented in the following table may be more than one year old.
In the table and elsewhere in this report, you will find many terms and abbreviations with which you might not be familiar. The fol-
lowing definitions are provided to help you better understand these terms.
Quality on Tap
ppm
mg/l
parts per million
milligrams per liter
One part per million corresponds to one minute in two years, or a single penny in
$10,000.00.
ppb
µg/l
parts per billion
micrograms per liter
One part per billion corresponds to one minute in 2,000 years, or a single penny in
$10,000,000.00
MCLG Maximum Contaminant
Level Goal
the level of contaminant in drinking water below which there is no known or
expected risk to health. MCLG's allow for a margin of safety.
MCL Maximum Contaminant
Level
the highest level of a contaminant that is allowed in drinking water. MCL's are set as
close to the MCLG's as feasible using the best available treatment technology.
AL Action Level the concentration of a contaminant which, if exceeded, triggers treatment or other
requirements which a water system must follow
pCi/L Picocuries per liter a measure of the radioactivity in water
N/A Not Applicable abbreviation used in the "range" section
mrem/yr millirems per year a measure of radiation absorbed by the body
MRDLG Maximum Residual
Disinfectant Level Goal
the level of drinking water disinfectant below which there is no known or expected
risk to health. MRDLG’s do not reflect the benefits of the use of disinfectants to
control microbial contaminants.
MRDL Maximum Residual
Disinfectant Level
the highest level of a disinfectant allowed in drinking water. There is convincing
evidence that addition of a disinfectant is necessary for control of microbial contaminants.
TT Treatment Technique a required process intended to reduce the level of a contaminant in drinking water
NTU Nephelometric Turbidity
Unit
a measure of the clarity of water. Turbidity in excess of 5 NTU is just noticeable to
the average person.
ND Non Detects
Level 1 Assessment
Level 2 Assessment
Lab analysis indicates that the contaminant is not present or is below detection limit
A study of water system to identify potential problems and determine (if possible)
why total coliform bacteria have been found.
A very detailed study of the waterworks to identify potential problems and
determine (if possible) why and E. coli PMCL violation has occurred and/or why total
coliform bacteria have been found in our water system on multiple occasions.
Additional health information for lead
If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young
children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing.
The Montgomery County Public Service Authority is responsible for providing high quality drinking water, but cannot control t he
variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the
potential for lead exposure by flushing your tap for 30 seconds to two minutes before using water for drinking or cooking.
If you are concerned about lead in your water, you may wish to have your water tested. Information on lead in drinking water,
testing methods, and steps you can take to minimize exposure is available from the Safe Water Drinking Hotline (800-426-4791)
or at http://www.epa.gov/safewater/lead.
Drinking water levels
The U.S. Environmental Protection Agency sets MCL’s at very stringent levels. In developing these standards, USEPA as-
sumes that the average adult drinks two liters of water each day throughout a 70-year lifespan. USEPA generally sets MCL’s at
levels that will result in no adverse health affects for some contaminants or a one-in-one million chance of having the described
health effect for other contaminants.
Microbiological contaminants present
CONTAMINANT LEVEL IN DATE OF TYPICAL SOURCE
(units) MCLG MCL DETECTED RANGE COMPLIANCE SAMPLE OF CONTAMINANT
TOTAL ORGANIC N/A TT, met 1.05 0.67– 1.05 YES 2020 Naturally present in the environment
CARBON when > 1
or alternate
criteria is met
TURBIDITY (NTU) N/A TT, 1 NTU max 0.960 0.170 to 0.960 YES 2020 Soil runoff (100% of the time)
TT, < 0.3
Inorganic contaminants present
CONTAMINANT LEVEL IN DATE OF TYPICAL SOURCE
(units) MCLG MCL DETECTED RANGE COMPLIANCE SAMPLE OF CONTAMINATION
NITRATE/NITRITE 10 10 0.71 N/A YES 2020 Runoff from fertilizer use, leaching
(ppm) from septic tanks, sewage, erosion of natural deposits
BARIUM (ppm) 2 2 0.022 N/A YES 2020 Discharge of drilling wastes,
Discharge from metal refineries,
Erosion of natural deposits,
FLOURIDE 4 4 1.17 0– 1.17 YES 2020 Erosion of natural deposits, water additive which promotes strong teeth.
Volatile organic contaminants present
CONTAMINANT LEVEL IN DATE OF TYPICAL SOURCE
(units) MCLG MCL DETECTED RANGE COMPLIANCE SAMPLE OF CONTAMINATION
CHLORINE (ppm) MRDLG=4 MRDLG=4 1.52 1.36 to 1.67 YES 2020 Water additive used to control
microbes
HALOACETIC ACID N/A 60 55 50 to 55 YES 2020 By-product of drinking water
(ppb) disinfection
TOTAL TRIHALO- N/A 80 76 61 to 76 YES 2020 By-product of drinking wa
Plum Creek
2020 water quality results of regulated contaminants
At the customer tap
Inorganic contaminants present
CONTAMINANT ACTION 90TH # SITES IN DATE OF TYPICAL SOURCE
(units) MCLG LEVEL PERCENTILE EXCEEDING AL COMPLIANCE SAMPLE OF CONTAMINATION
LEAD (ppb) 0 15 1.9 0 YES 2020 Corrosion of household plumbing
COPPER (ppm) 1.3 1.3 0.0279 0 YES 2020 Corrosion of household plumbing
VIOLATION INFORMATION
There were no violations during 2020.
ADDITIONAL INFORMATION ABOUT CRYPTOSPORIDIUM MONITORING
In 2018, the City of Radford monitored for Cryptosporidium in the source water (before treatment) as required by EPA’s Long
Term 2 Enhanced Surface Water Treatment Rule (LT2ESWTR). Cryptosporidium is a microscopic parasite found in surface
water throughout the United States. Ingestion of Cryptosporidium may cause cryptosporidiosis, an abdominal infection. Alt-
hough filtration removes Cryptosporidium, the most commonly-used filtration methods cannot guarantee 100 percent remov-
al. Under the LT2ESWTR, the average Cryptosporidium concentration determines if additional treatment measures are need-
ed. Twenty-four samples are required for analysis over a two-year period. During 2018, the average Cryptosporidium con-
centration was 0.01 oocysts per liter for the 9 samples collected. Based on the Cryptosporidium monitoring results so far and
the current performance of the treatment plant, we anticipate meeting the future treatment requirements of the LT2ESWTR.
In the distribution system
Monitoring Results for Sodium (Unregulated No Limit Designated)
Level Detected Sample Date Typical Source Guidance
7.83 ppm 1/21/2020 Normally Occurring; Additions of
treatment chemicals/process
For individuals on a very low sodium diet (500mg/day),
EPA recommends that drinking water sodium not ex-
ceed 20mg/L.
Should you have a heath concern; contact your heath
care provider.